Privacy Policy

Introduction

Welcome to https://mobility-assistance-los-fresnos-texas.primarycareaid.com (hereinafter referred to as “Mobility Assistance Los Fresnos Texas,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information in accordance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA)
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s ConnectiCT Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our website, mobile applications, online services, and products offered under the domain https://mobility-assistance-los-fresnos-texas.primarycareaid.com. Please note that this privacy statement does not cover third-party websites, applications, or services accessed through links on our platform. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy governs your interactions with us when:

You use our applications, log in as an authorized user, or access our online services.
You visit our websites linked to this Privacy Policy.
You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

Account Information: Details related to your user account creation and maintenance, such as usernames, passwords, and registration data.
Payment Information: Credit card details, billing addresses, and payment transaction records required for purchasing our services or products.
Financial Information: Banking information, if you choose to store it with us for seamless transactions.
Purchase Information: Products or services purchased from us, including quantities, dates, and order totals.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected through our applications.
Location Data: Geographical coordinates and location services data if you choose to enable them in our apps.
Feedback: Comments, reviews, and responses provided by users regarding our products or services.
Social Media Information: Data from social media platforms when you interact with us on these networks, including public posts and comments.
Product Information: Details about the products you browse, view, or purchase, such as product preferences and customization options.

We collect this data through various means: user input forms, account registration, online interactions, automated tracking technologies (like cookies and device fingerprinting), and third-party service providers.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored in your web browser that serve different functions:

Strictly Necessary Cookies: These ensure the basic functionality of our website, allowing you to navigate through pages and post comments.
Preference Cookies: They remember user preferences, such as language settings or display preferences.
Analytics Cookies: Used by analytics providers to collect information about your use of our site, including page views, duration, and referral sources.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes specified in this policy or as required by law. The retention periods vary depending on the type of data and the reasons for collection. After these periods expire, we securely delete or anonymize the data to prevent direct identification.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that we have collected such information by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct or update any inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
Restriction: The right to limit the use of your personal data under specific conditions.
Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for specific purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or if you have any data-related queries, please reach out to our privacy team at the contact details provided below. We will respond to your requests as quickly as possible within the legal timeframes.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically to stay informed about how we protect your personal data.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or if you have questions regarding this policy, please contact us:

Email: [email protected]
Address: [Provide physical address]